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Get upto 4%* on our Savings Account Balances with Fortis Polska.

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Dear Customer, We have launched Video KYC facility for New customer to open savings ac

Frequently Asked Questions

Find answers to all your queries about our service.

  • How do I open an account?

    To open an account with us, visit any of our branch locations or apply online. You’ll need to provide identification

  • What types of accounts do you offer?

    We offer a range of accounts to meet your needs, including: Checking Accounts (for daily transactions) Savings Accounts (for building savings) Money Market Accounts (higher interest rates with flexible access) Certificates of Deposit (CDs) (for long-term savings with fixed interest) Individual Retirement Accounts (IRAs) (for retirement planning)

  • How can I check my account balance?

    You can check your account balance through: Our Website Mobile App (Comming Soon) ATM By calling our customer service Visiting a branch

  • How do I send cash between accounts?

    You can send cash between your accounts via: In-person at a branch Wire transfers (for sending cash to external accounts) Automatic transfers (for scheduled transfers).

  • What should I do if I lose my debit card?

    If your debit card is lost or stolen, report it immediately by calling our customer service line or freezing your card through our mobile app. We will assist in issuing a new card and ensuring your account is secure.

  • How do I set up direct deposit?

    To set up direct deposit, provide your employer with your account number and routing number. You can also download and fill out a direct deposit authorization form from our website.

  • What are the fees for using ATMs?

    Using ATMs within our network is free. However, if you use an out-of-network ATM, you may incur fees from both us and the ATM operator. Check our ATM locator to find fee-free ATMs near you.

  • How do I apply for a loan or credit card?

    You can apply for a loan or credit card online, by visiting a branch, or by speaking to a representative over the phone. We offer a variety of loans including personal, auto, home, and credit card options.

  • How do I dispute a transaction on my account?

    If you notice a transaction you don’t recognize, contact us immediately. You can file a dispute by calling customer service, visiting a branch, or submitting a claim through online platforms.